Some early comments via e-mails on my post on why Excel is not a PM tool raised the issue that I was being way too hard on IT shops and letting application providers off the hook. The asymmetry was certainly not the intention (at least not consciously).
When approaching an organization seeking process and technology improvement, oftentimes the condition of using Excel is what we in the technology/PM industry conveniently call “workarounds.” Ostensibly these workarounds are temporary measures to address a strategic or intrinsic organizational need that will eventually be addressed by a more cohesive software solution. In all too many cases, however, the workaround turns out to be semi-permanent.
A case in point in basic project management concerns Work Authorizations Documents (WADs) and Baseline Change Requests (BCRs).
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