Shake it Out – Embracing the Future in Program Management – Part One: Program and Project Management in the Public Interest

I heard the song from which I derived the title to this post sung by Florence and the Machine and was inspired to sit down and write about what I see as the future in program management.

Thus, my blogging radio silence has ended as I begin to process and share my observations and essential achievements over the last couple of years.

My company—the conduit that provides the insights I share here—is SNA Software LLC. We are a small, veteran-owned company and we specialize in data capture, transformation, contextualization and visualization. We do it in a way that removes significant effort in these processes, ensures reliability and trust, to incorporate off-the-shelf functionality that provides insight, and empowers the user by leveraging the power of open systems, especially in program and project management.

Program and Project Management in the Public Interest

There are two aspects to the business world that we inhabit: commercial and government; both, however, usually relate to some aspect of the public interest, which is our forte.

There are also two concepts about this subject to unpack.

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More on Excel…the contributing factor of poor Project Management apps

Some early comments via e-mails on my post on why Excel is not a PM tool raised the issue that I was being way too hard on IT shops and letting application providers off the hook.  The asymmetry was certainly not the intention (at least not consciously).

When approaching an organization seeking process and technology improvement, oftentimes the condition of using Excel is what we in the technology/PM industry conveniently call “workarounds.”  Ostensibly these workarounds are temporary measures to address a strategic or intrinsic organizational need that will eventually be addressed by a more cohesive software solution.  In all too many cases, however, the workaround turns out to be semi-permanent.

A case in point in basic project management concerns Work Authorizations Documents (WADs) and Baseline Change Requests (BCRs). 

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Synchroncity — What is proper schedule and cost integration?

Much has been said about the achievement of schedule and cost integration (or lack thereof) in the project management community.  Much of it consists of hand waving and magic asterisks that hide the significant reconciliation that goes on behind the scenes.  From an intellectually honest approach that does not use the topic as a means of promoting a proprietary solution is that authored by Rasdorf and Abudayyeah back in 1991 entitled, “Cost and Schedule Control Integration: Issues and Needs.”

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I Can’t Get No (Satisfaction) — When Software Tools Go Bad

Another article I came across a couple of weeks ago that my schedule prevented me from highlighting was by Michelle Symonds at PM Hut entitled “5 Tell-Tale Signs That You Need a Better Project Management Tool.”  According to Ms. Symonds, among these signs are:

a.  Additional tools are needed to achieve the intended functionality apart from the core application;

b.  Technical support is poor or nonexistent;

c.  Personnel in the organization still rely on spreadsheets to extend the functionality of the application;

d.  Training on the tool takes more time than training the job;

e.  The software tool adds work instead of augmenting or facilitating the achievement of work.

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I Can See Clearly Now (The Risk Is Gone) — Managing and Denying Risk in PM

I just returned from a project management conference, and among a very distinguished venue of project management specialists, one of the presentations that really impressed me by its refreshingly candid approach was given by Dave Burgess of the U. S. Navy Naval Air Systems Command (NAVAIR) entitled “Integrated Project Management: ‘A View from the Front Line’.”  The charts from his presentation will be posted on the site (link in the text on the first line).  Among the main points that I took from his presentation are:

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